PRINCIPLES OF MEDIATION

Neutrality

The mediator is an impartial, neutral person who favors neither party. His role is to facilitate dialogue without influencing decisions.

Independence

The mediator has no personal interest in the conflict, and acts autonomously from the conflicting parties or any institution.

Privacy

Exchanges during mediation are strictly confidential. Neither the mediator nor the parties may divulge any information exchanged, unless mutually agreed or required by law.

Voluntary

Mediation is a voluntary process. There is no obligation to participate, and the parties can withdraw from the process at any time.