Mediation is a conflict resolution process in which a neutral person, called a mediator, intervenes to help the parties in disagreement reach a common solution. Unlike a judge or arbitrator, the mediator does not impose a decision, but facilitates dialogue between the parties, helping them to express their interests and reach a mutually satisfactory agreement.

Mediation is used in many fields, such as :

• Family law (separation, divorce, inheritance, etc.)

• Neighborhood law

• Employment law

• Criminal law

• Commercial law

One of the fundamental aspects of mediation is its effectiveness in encouraging open dialogue between the parties involved. This process facilitates mutual understanding and enables creative solutions to be explored that specifically address the needs and interests of each party. Mediation provides an environment conducive to collaboration. Ultimately, this approach can foster not only the resolution of conflicts, but also the strengthening of relationships between the parties, be they professional, family or community relations.